Frequently Asked Questions
After reading through these FAQ's and you still have questions, please click HERE to chat with a live agent Monday through Thursday 9 AM-5 PM MST or email us at firstname.lastname@example.org.
- How does this all work?
You customize your shipment with the premium products you need and we do the rest. Every month you get what you need when you need it.
- Step one - Fill your box with the products you want and the amount you’ll use.
- Step two - Choose your shipping cycle. 21, 28 or 35 days.
- Step three - Throw in some pampering (because you deserve it) and you’re done.
- I want to try these before subscribing, is that possible?
We have free samples on our product page in the Pads and Tampons collection. Use the code SAMPLE to get your sample of choice free plus shipping. Dollar Maxi Pad Club Pads and Tampons
- When will my order be shipped?
We ship out your order the day after it was received USPS First Class Mail. All orders are shipped from Utah, USA. Then we will ship your order every 21, 28 or 35 days depending on the shipping cycle you chose at checkout.
- Can I change my order if I need more or less of something?
Yes! If you haven't created a password yet, head to the home page and hover over the gear icon in the top right corner. Click on "Create an Account". Use the same email you did when you ordered and choose a password. After you confirm your email address, you can come back and log in to make any changes you need.
- How much is it every month?
The cost for everyone is different because we let you order what you want and need every month. So whatever you put in your order is what you will be charged every month unless you change your order.
- Where do I add the Coupon Code?
First add what you want to your cart and click check out. You'll see a summary of your order and then you can choose your shipping cycle: 21, 28 & 35 days. Then click check out again. On the page where you add your shipping information, scroll down and look for the blue words "Have a discount code? Click here to enter it".
- Am I able to cancel if I don't like the products? And how do I do that?
Yes! We have a 100% Satisfaction Guarantee because we use our product and we love it! But if you are not satisfied you can cancel at any time. We will always send you an email before we ship out your next package so you can be reminded to change, pause or cancel your order.
- Do you have a shipping cycle for those of us on birth control and only need products every 10-12 weeks?
We can customize how many days in between shipments for you if you email us at email@example.com. Or you can pause your order and unpause it when you need it again.
- Do you have pads and tampons for super heavy flow?
Yes. Our Super Tampons are actually equivalent to other brands' Super Plus sizes. They hold 12 grams. Our Heavy/Overnight Pads hold up to 120 ml. Both of these options hold more fluid than the top leading brands for tampons and pads. But the unique thing about our pads is that they are still ultra thin and soft, so they hold a lot but are not annoying and bulky.
- What? Why do you have charcoal in your pads?
Our pads feature a revolutionary bamboo activated charcoal strip. This innovative addition helps alleviate cramping through ion exchange, promotes deep sleep and healthy digestion, and naturally eliminates odors. It’s just one of the many ways we ensure our products are comfortable, effective, and safe.
- How many pads and tampons come in each individual package?
Our Heavy/Overnight Pads and Regular Pads have 10 in each package. Our Panty Liners come with 20 in each package. All of our tampons have 8 in each package.
- Do you ship to Canada, Alaska, or Hawaii?
Yes, but we charge a $6 shipping fee.
- What are the ingredients of all your products?
- See our ingredients list here: Dollar Maxi Pad Club Ingredients List